SUPPORT OPERATIONS DIVISION
This division is responsible for strengthening community relations and trust; providing community elated and crime prevention programs; ensure all inmates receive housing, counseling, job skills, substance abuse treatment, crime prevention, and intensive case management assistance upon release; providing operational support in fleet, grounds maintenance, food service, building maintenance, and IT security for the Sheriff’s Office; maintaining evidence collected; maintaining departmental records, entering law enforcement information into the records management system and Georgia Crime Information Center database in a timely manner. The Support Operations Division is divided into the following components:
Facilities Management Section
Supervisor: Glen Fountain | 770-619-6406 | GCSOMaint.GCSOMaint@gwinnettcounty.com
Facilities Management Section plans and oversees the maintenance and service-related infrastructures of the Sheriff’s Office and the Gwinnett County Jail. The section consists of:
Trades Tech Unit
Building Services Unit:
The Building Services Unit is required to maintain the cleanliness of the building as well as to prevent the spread of germs by disinfecting most common areas. With over 830,000 square feet of building space the Building Services Unit is responsible for monitoring and managing low-level security inmates in the cleaning of the building.
Food Services Unit:
The responsibilities of the Food Services Unit is to provide healthy and nutritious meals to all GCSO employees and inmates, by providing a variety of foods, as well as special diet food for those employees/inmates under dietary restrictions or for religious reasons.
Technical Services Section
Technical Services Section is responsible for the development, implementation, and maintenance of all information systems at the Sheriff’s Office. The section consists:
Information Technology (I.T.) Unit
The Evidence Unit is responsible for accepting, releasing, properly recording, safeguarding, and storing all property that is secured into the Sheriff’s Office.
Support Services Section
Support Services Section provide internal support of the daily operations at the Sheriff’s Office. The section consists of:
Maintenance Security Unit
Uniform Supply Unit
Fleet Liasion Unit
470.235.8335 | 404.392.6614
Community Outreach Section
The Community Outreach Section plays a critical role in the Sheriff’s Office refocused approach, to strengthening relationships with the community, focus in early intervention by mentoring the youth through community events, and create new partnerships within the community. It also provides numerous programs to reduce recidivism within our jail by pairing individuals exiting incarceration with community resources to assist them in becoming self-sufficient.
Community Affairs Unit
Gwinnett Re-Entry Intervention Program (GRIP)
Fresh Start Program
Second Chance Program
Explorers Post 699 Program
470.539.9017 | GCSOExplorerPost699@gwinnettcounty.com
Administrative Support Section
The purpose of the Administrative Support Section is to maintain all departmental records, warrants, and entries into the required database systems, and to assist the public and other agencies with the retrieval of internal records. The following units are part of the Administrative Support Section:
Records Management Unit
Sheriff Processing Associates Unit
Active Records Unit
Inactive Records Unit
Inmate Accounts Unit
Warrants Support Unit:
The primary responsibilities of the Warrants Support Unit is to enter, maintain and validate wanted person records based on warrants received by the Gwinnett County Court System, ensure the entry of law enforcement information into the Records Management System (RMS) and Georgia Crime Information Center (GCIC) database in a timely manner.